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AI Zentra GmbH – go to homepage

E-commerce services from Munich

We do the work. You sell.

Listings, shop management, automation, customer service and marketing – all from a single source. For sellers on eBay, Amazon, OTTO, Kaufland, Etsy and Shopify.

  • Everything from one source
  • Individually or as a package
  • A personal point of contact
  • English and German

We work for you on

eBay

Marketplace

Amazon

Marketplace

OTTO

Marketplace

Kaufland

Marketplace

Etsy

Marketplace

Shopify

Shop system

The platform names describe where we work for you. Ai Zentra GmbH is an independent service provider and has no official affiliation with these companies.

Everyday online selling

Does this sound familiar?

Selling is the fun part. Everything around it takes time. That is exactly the work we take off your hands.

Without support

  • New stock waits for days to be listed
  • Prices and stock updated by hand on every channel
  • Data copied laboriously between systems
  • Customer enquiries pile up in the inbox
  • Good products that hardly anyone sees

With Ai Zentra

  • Your items are online, clean and complete
  • Prices and stock are maintained to your rules
  • Recurring tasks run automatically
  • Your customers receive friendly, clear answers
  • Your listings are optimised and promoted with purpose

Services

Five services. One point of contact.

Book exactly what you need – a single service or everything together.

eBay listings

We list your items professionally on eBay or revise existing listings – with clear titles, complete item specifics and helpful descriptions.

eBay listings

Marketplace and shop management

Products, prices, stock and orders on eBay, Amazon, OTTO, Kaufland, Etsy and in your Shopify shop – maintained to your specifications.

Shop management

E-commerce automation

Transferring data, syncing stock, processing orders, creating reports: recurring tasks run automatically instead of by hand.

Automation

Customer service

Product questions, delivery status, returns and complaints – we answer your customers clearly, kindly and on your behalf.

Customer service

Marketing

Listing optimisation, advertising campaigns, search engine and social media marketing – matched to your range, audience and budget.

Marketing

Everything from one source

Combine several services – coordinated with each other and with one point of contact for everything.

Request a package

How it works

Three steps to more time

No lengthy preparation: a short message is all you need to get started.

Drop us a line

Use the form or send us an email: tell us what you would like to hand over and where you sell.

Receive a proposal

We get back to you personally with a proposal for scope, process and costs – tailored to your business.

Sell with less effort

Once you approve, we get started. You gain time for purchasing, customers and new ideas.

Why Ai Zentra

What working with us is like

Clear agreements, careful work and short lines of communication – you can rely on that.

Everything from one source

Listings, shop management, automation, customer service and marketing work hand in hand – no juggling several providers.

You stay in control

Your accounts, your prices, your rules. If you wish, you approve our work before it goes live.

Careful, not guesswork

We take product details from your data. If something is unclear, we simply ask.

Flexible booking

One service or several, as a one-off project or on an ongoing basis – whatever suits your business.

Personally available

You have a dedicated point of contact and receive personal replies – no ticket system.

English and German

We work and communicate in English and German – with you and with your customers.

Quick start

What would you like to hand over?

Choose an area – the enquiry form will be pre-filled for you.

FAQ

Frequently asked questions

Who are your services for?

For retailers and manufacturers selling on marketplaces such as eBay, Amazon, OTTO, Kaufland or Etsy, or in their own Shopify shop – from small ranges to large inventories, from everyday products to technical items such as car parts.

Can I book just one service?

Yes. You can book any service on its own or combine several – as a one-off project or as ongoing support.

What does it cost?

That depends on what you need: which services, how many items or enquiries, one-off or ongoing. After a short conversation you receive an individual quote.

Do I stay in control of my accounts?

Yes. Everything runs through your own seller accounts and systems. We agree in advance which access we receive – prices, rules and approvals are up to you.

Which platforms do you support?

eBay, Amazon, OTTO, Kaufland and Etsy, as well as shops built on Shopify. Using a different system? Just ask us.

What do you need from me to get started?

At first, just a short message about what you would like to hand over. We then agree together which data and access we need.

Contact

Let’s get started

Tell us briefly where we can take work off your hands. We will reply personally by email.

Address
Ai Zentra GmbH
Schopenhauerstr. 71
80807 Munich
Germany

Helpful details for your enquiry

  • Which service you are interested in
  • Which marketplaces or which shop you sell on
  • Roughly how many items or enquiries are involved
  • What takes up most of your time at the moment

What do you sell, on which platform – and where would you like our support?

required · We use your details solely to handle your enquiry. More information in our privacy policy.