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Marketplaces & shops

Marketplace and shop management – every channel under control

We manage your listings on eBay, Amazon, OTTO, Kaufland and Etsy as well as your Shopify shop: products, prices, stock and orders – reliably and to your specifications.

Starting point

Several channels, double the work?

Every marketplace has its own rules, formats and tools. If you sell on several channels, you end up maintaining a lot of things more than once.

Typical time-wasters

  • Maintaining product data separately on each channel
  • Updating prices and stock by hand
  • Gathering orders from several portals
  • Platform notices get lost in day-to-day business
  • No headroom for new sales channels

Services

What we take on for you

The day-to-day work on every channel – reliable and based on clear agreements.

Product upkeep

Creating and updating titles, descriptions, item specifics and photos – in line with each platform’s requirements.

Price updates

We apply your pricing on all channels and adjust it according to your rules.

Stock synchronisation

Keeping stock levels up to date so that your listings match your warehouse.

Order processing

Checking orders, adding shipping information and agreeing workflows with you.

Listings in view

We keep an eye on your listings and on platform notices, and get in touch when something needs doing.

Opening new channels

Want to sell on an additional marketplace? We prepare your product data and set up the listings.

Your benefit

More order, less effort

Your channels run smoothly – and you have your head free for your range.

A consistent presence

Your products appear complete and consistent on every channel.

Up-to-date prices and stock

Your pricing and stock rules are applied across all channels.

Time for purchasing and growth

We take care of the routine – you focus on your business.

Platforms

Where we are active for you

eBay, Amazon, OTTO, Kaufland and Etsy are marketplaces; Shopify is a shop system for your own online shop. On every channel we work with the tools and rules the platform provides.

eBay

Marketplace

Amazon

Marketplace

OTTO

Marketplace

Kaufland

Marketplace

Etsy

Marketplace

Shopify

Shop system

The platform names describe where we work for you. Ai Zentra GmbH is an independent service provider and has no official affiliation with these companies.

Process

How we get started together

From the first conversation to ongoing support.

Enquiry

Tell us which channels you sell on and where you need support.

Review

We look at your accounts, listings and workflows and propose a suitable scope.

Set-up

Once you approve, we agree access and rules and take over the tasks.

Ongoing support

We look after your channels regularly and get in touch when a decision is needed.

FAQ

Questions about marketplace and shop management

Do you manage several platforms at once?

Yes. We can look after several marketplaces and your Shopify shop in parallel. Which channels make sense, we discuss based on your range.

Can you help us start on a new marketplace?

Yes. We prepare your product data for the new channel and set up the listings. We go through the platform’s seller requirements with you beforehand.

Do you need access to our seller accounts?

For most tasks, yes. We use the access options each platform provides and agree the permissions with you beforehand.

Who decides on prices and range?

You do. We apply your specifications, point out anything unusual and make suggestions if you wish.

Is Shopify a marketplace too?

Shopify is a shop system for your own online shop. There we maintain products, stock and orders directly in your shop.

Next step

Every channel in good hands

Tell us where you sell. We will suggest how we can take work off your hands.